Open: Mon, Tue, Wed, Fri, 10am - 3pm
Call us on:  01892 511880

The Pickering Cancer Drop In Centre
Pickering Cancer Drop In Centre Privacy Policy

At the Centre we are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by the Centre. This policy is written with reference to the General Data Protection Regulation 2018 (GDPR) and Data Protection Act 2018.

We may update this policy from time to time so please check this page occasionally to make sure you are still happy with any changes.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Any queries or questions you may have on this policy or our privacy practices should be addressed to Polly Taylor, our Data Protection Officer, who may be contacted at [email protected] or at The Pickering Cancer Drop-in Centre, 27 Monson Road, Tunbridge Wells, Kent, TN1 1LS.


We collect information from you when you use our website, for example when you contact us about our services or you wish to become involved with the Centre. The personal information that we collect from you may include your name, address, email address, IP address and telephone numbers.


We use information held about you in the following ways:

• to ensure that content from our site is presented in the most effective manner for you and for your computer;
• to provide you with information, services or assistance that you request from us;
• to notify you about changes to our service.

Unless we are required to do so by law, [or where third-party suppliers are updating or carrying out maintenance on our IT systems], we will not pass your information to anyone else.


Our website uses cookies which collect information about how visitors use our site. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website.  The cookies we use are “analytical” cookies and they only allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it so we can improve it.


All information you provide to us is stored in our paper files and on our computer systems. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 


You have the right to ask us not to process or use your personal data in the ways described above.

You also have the right to access information we hold about you.

You are allowed at any point and free of charge to access your personal data. Information will be provided without delay and at the latest within one month of receipt.

You are entitled to have personal data rectified if it is inaccurate or incomplete.

You can request the deletion or removal of your personal data where there is no compelling reason for its continued processing.

If you do not want us to use your data or if you wish to have access your data please contact the Data Protection Officer at The Pickering Cancer Drop-in Centre, 27 Monson Road, Tunbridge Wells, Kent, TN1 1LS or email [email protected]